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Product Conditions Guide

Product Conditions Guide

Effective Date: June 27, 2025

At The Sequel, we believe in full transparency about the condition of every item sold on our platform. To help you make informed purchasing decisions, we’ve developed a clear and consistent classification system that describes the physical and functional condition of each product.

Each item listing will include one of the condition labels below. If you ever have questions about how a specific product is categorized, our team is available to help.

1. New

Items graded New are unused, unworn, and sealed in their original, unopened packaging. This is the only grade we submit to Google Shopping as "New." If an item has been opened, removed from its packaging, or is missing its original packaging—even if it has never been used—it is graded Excellent (or lower) and sold as used.

2. Excellent

These items show virtually no signs of use and remain fully functional. They may be open-box, or may have been removed from packaging and handled for inspection and photography, so tags or original packaging may be missing. The item is clean, undamaged, and in excellent structural and visual condition.

3. Very Good

Products in Very Good condition may show minor, superficial signs of wear such as faint scratches, creases, or small marks. They remain fully functional and presentable, without damage that affects use or aesthetic value.

4. Good

Good condition items have moderate signs of use, which may include more noticeable marks, scuffs, or color fading. These are still usable, intact, and structurally sound, though clearly pre-owned. They’re ideal for customers looking for value over perfection.

5. Fair

Items labeled Fair will exhibit significant visible wear. This might include fraying, stains, discoloration, or loosened structure. All products are still functional but are best suited for users who are comfortable with imperfections or intend to repair/restore.

6. For Parts Only

Items labeled For Parts Only are sold for repair, restoration, or salvage. They may be non-functional, incomplete, or significantly damaged, and are sold strictly "as-is." These items are not returnable and are best suited for experienced buyers who intend to repair them, reuse their parts, or repurpose them.

How our grades map to Google Shopping condition

When we list items on Google Shopping, we map our grades to Google’s condition values. Only sealed, unopened New items are submitted as "New." Every other grade is submitted as "Used." We never list items as "Refurbished."

Our grade Google Shopping condition
New New
Excellent Used
Very Good Used
Good Used
Fair Used
For Parts Only Used

Questions?

For any questions about item conditions or if you'd like additional details before making a purchase, please contact us:

The Sequel
3000 NW 27th Ave, Suite 100
Pompano Beach, FL 33069
United States
Phone: (800) 509-9213
Email: info@thesequel.com
Website: https://thesequel.com