Effective Date: June 27, 2025
At The Sequel, we believe in full transparency about the condition of every item sold on our platform. To help you make informed purchasing decisions, we’ve developed a clear and consistent classification system that describes the physical and functional condition of each product.
Each item listing will include one of the condition labels below. If you ever have questions about how a specific product is categorized, our support team is available to help.
1. Brand New (With Tags)
Items in this condition are completely unused and unworn. They come with original tags attached and may include original packaging if available. There are no defects, signs of wear, or damage. These products are equivalent to items sold in retail stores as new.
2. Like New
These items show virtually no signs of previous use. They may have been tried on or handled briefly but have no visible wear. Tags may be missing, but the item will be clean, undamaged, and in excellent structural and visual condition.
3. Very Good
Products in Very Good condition may show minor, superficial signs of wear such as faint scratches, creases, or small marks. They remain fully functional and presentable, without damage that affects use or aesthetic value.
4. Good
Good condition items have moderate signs of use, which may include more noticeable marks, scuffs, or color fading. These are still usable, intact, and structurally sound, though clearly pre-owned. They’re ideal for customers looking for value over perfection.
5. Fair
Items labeled Fair will exhibit significant visible wear. This might include fraying, stains, discoloration, or loosened structure. All products are still functional but are best suited for users who are comfortable with imperfections or intend to repair/restore.
6. Visibly Used
These items are heavily worn and may have multiple cosmetic flaws or signs of aging. They are priced accordingly and sold "as-is." While still usable, these items are not returnable and are best suited for experienced buyers who are familiar with restoring or repurposing products.
Questions?
For any questions about item conditions or if you'd like additional details before making a purchase, please contact us:
The Sequel
3000 NW 27th Ave, Suite 100
Pompano Beach, FL 33069
United States
Phone: (800) 509-9213
Email: support@thesequel.com
Website: https://thesequel.com