Question 1

Are these video games items new or refurbished?

Accepted Answer

All our video games products are primarily brand new or open-box, thoroughly inspected and graded 'like new'. We clearly specify if an item is refurbished.

Question 2

How do I know sizing/specs fit my needs?

Accepted Answer

Detailed dimensions and specifications are listed clearly in each product description to help you find the perfect match.

Question 3

Do manufacturer warranties still apply?

Accepted Answer

Generally, surplus and open-box items do not include manufacturer warranties, but we offer our own 90-day guarantee on all products.

Question 4

What happens if the product arrives damaged?

Accepted Answer

We ensure careful packaging, but in the rare event of damage, we offer hassle-free returns within 14 days for a full refund or replacement.

Question 5

How fast do you ship to my ZIP code?

Accepted Answer

We ship same-day for orders placed before 3 PM ET from our NJ warehouse, ensuring quick and reliable delivery across the U.S.

Question 6

Do you restock popular video games brands or is inventory limited?

Accepted Answer

Our inventory is always evolving due to the nature of surplus items, so popular brands and products are restocked based on availability.

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FAQ's

Are these video games items new or refurbished?

How do I know sizing/specs fit my needs?

Do manufacturer warranties still apply?

What happens if the product arrives damaged?

How fast do you ship to my ZIP code?

Do you restock popular video games brands or is inventory limited?